ZIRA and stc (Saudi Telecom Company) have been honored for their joint efforts in supporting stc‘s steadfast dedication to leading technological advancements and fostering product innovation.
In a prestigious ceremony held in Rome, Italy, ZIRA and stc were announced as recipients of two Bronze Stevie® Awards in the categories of Achievement in Technology Innovation and Achievement Product Innovation during the 20th Annual International Business Awards®.
This accomplishment was realized through the successful collaboration with ZIRA BSS, a trusted partner in stc‘s digitalization journey. Together, they have implemented cutting-edge systems that seamlessly align with stc‘s dynamic evolution.
This recognition comes amidst a highly competitive landscape, with over 3,700 nominations from organizations of various sizes and across virtually every industry submitted for consideration in a wide array of categories.
Revenue Management – Partner Invoice Management Automation
ZIRA provided support to stc by introducing an innovative method for Partner Invoice Management, transforming partner invoicing, settlement, and financial procedures within the wholesale business sector. This groundbreaking approach implements a zero-touch digital supplier financial settlement process, facilitating the smooth automation of supplier invoice receipt and enhancing partnership models. Rooted in the latest technological advancements, it operates as a workflow-driven process with control checks and reconciliation of received invoices against source data.
stc WBU Portal
To keep pace with wholesale sector advancements, stc recognized the need for further innovation. Collaborating with vendor ZIRA, they developed the stc WBU Portal. This comprehensive platform empowers stc’s carrier and wholesale clients to manage their services, contracts, and invoices. The security system is upheld, ensuring specific authority levels for individual users.
The portal evolved into a marketplace, streamlining access to product information. A centralized platform now facilitates efficient communication, order management, and real-time data exchange. This has boosted efficiency for customers and partners, who can file complaints, upload invoices, and gain financial insights, leading to improved SLA resolution times. Mature business models set the foundation for future portal expansion.