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Case Studies

ZIRA case studies

The telecom industry is one of the most competitive industries in the world. Download our case studies to learn more about how ZIRA’s clients get ready for success in this competitive market.

White Paper

Maximizing revenue for tower companies with modern BSS solutions

Tower companies are booming. Due to their sole focus on tower infrastructure, they can operate more efficiently and profitably than as part of a traditional telco. The typical location managed by a tower company is around 40% more efficient than one managed by an MNO. However, those gains are put at risk if inefficiency creeps in when engaging with customers and partners. Towercos’ dedicated BSS solutions – or lack thereof – can prove to be a sticking point.

White Paper

ZIRA Wholesale BSS-in-a-Box for Fiber

New-generation fiber services have the potential to unlock significant revenue, but can operators launch and monetize quickly? With the right approach – yes.
Read the whitepaper to find out the four pillars of an effective business strategy, and how to achieve them in practice.

ZIRA and Njuskalo Case Study
case study

Njuškalo & ZIRA Case Study

Digital Transformation of Consumer Marketplace with ZIRA BSS Suite

Njuškalo wanted to streamline its systems to manage the complexity of dealing with hundreds of partners and business models. Read this case study to understand how ZIRA worked with this huge consumer marketplace and transformed its business by implementing a modernized BSS backend platform, including a pre-integrated lead-to-cash suite that managed customer and partner relationships from start to finish.

STC Case Study
case study

Saudi Telecom Company (STC) & ZIRA Case Study

ZIRA drives stc WBU BSS Transformation

Case Study promoted and co-branded together with GSMA, it outlines ZIRA’s achievements in driving digital Order-to-Cash with focus on end-to-end B2B CRM, Order and Partner Management, Product Catalogue and Revenue Management. All-in-one system to support partner-specific configure-price-quote processes, enabling easy introduction of B2B2X capabilities supported by revenue sharing and automation of the monetization process in accordance with latest TM Forum standards

VIVA Bahrein Case Study
case study

VIVA Bahrain & ZIRA Case Study

E2E Wholesale Business Automation with 360° Operations Insight

VIVA Bahrain has selected ZIRA WBRM Trading and Routing solution to accelerate its wholesale business transformation and generate new revenue from the global digital ecosystem. After an intense vendor evaluation process, VIVA Bahrain chose ZIRA because of ZIRA’s depth of industry expertise and ability to provide a real-time wholesale management solution with end-to-end coverage of all wholesale business areas, including trading, routing, billing and settlement.

BhTelecom Case Study
case study

BH Telecom & ZIRA Case Study

Enabling seamless customer experience across all channels with ZIRA Omni-channel Solution at BH Telecom

BH Telecom wanted to easily introduce new service offerings to its customers and support sales and order handling with a simplified and consolidated process. In search of a solution and a partner capable of implementing a consolidated omni-channel solution, BH Telecom chose ZIRA to enhance customer experience.

Turk Telecom Case Study
case study

Turk Telekom & ZIRA Case Study

ZIRA has announced successful go-live of ZIRA N2B Fraud Management for Türk Telekom

Turk Telekom and ZIRA have successfully launched ZIRA N2B Fraud Management. A 7 month execution included soft-launch, targets achieved, and recognition of quality commitment in terms of technical superiority and highly scalable solution platform. The agility of execution ensured a continued relationship between Turk Telekom and ZIRA.

STC Case Study
case study

Saudi Telecom Company (STC) & ZIRA Case Study

A Unified Framework for Connecting Digital Ecosystems to Support Revenue Beyond Traditional Wholesale

Saudi Telecom Company looked to respond to market challenges such as supporting faster entry of non-telecom partners and expanding business models. They chose ZIRA and their innovative software solution to converge all their wholesale services (voice, data, roaming) and unify their ecosystem of customers, end users, suppliers, partners, internal organizations and back office systems.

White Paper

Plug and Play Product Catalog Publishing Accelerates Launching New Services

Over the years with the constant technological changes to support their growing subscriber base, CSPs have put in place multiple product catalog systems, often from different vendors, to manage their products and service offerings. CSPs have an urgent need for intercatalog data consistency, product data harmonization and automatic propagation to stay competitive. To enable overall seamless omnichannel experience, CSPs need a catalog publishing solution that streamlines the maintenance of product data and provides consistent product performance data over multiple systems while leveraging what they already have in place.


Amsterdam, Netherlands 
Zagreb, Croatia
Sarajevo, Bosnia & Herzegovina

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