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Case Studies

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VIVA Bahrain & ZIRA Case Study

E2E Wholesale Business Automation with 360° Operations Insight

VIVA Bahrain has selected ZIRA WBRM Trading and Routing solution to accelerate its wholesale business transformation and generate new revenue from the global digital ecosystem. After an intense vendor evaluation process, VIVA Bahrain chose ZIRA because of ZIRA’s depth of industry expertise and ability to provide a real-time wholesale management solution with end-to-end coverage of all wholesale business areas, including trading, routing, billing and settlement.

case study

Saudi Telecom Company (STC) & ZIRA Case Study

A Unified Framework for Connecting Digital Ecosystems to Support Revenue Beyond Traditional Wholesale

Saudi Telecom Company looked to respond to market challenges such as supporting faster entry of non-telecom partners and expanding business models. They chose ZIRA and their innovative software solution to converge all their wholesale services (voice, data, roaming) and unify their ecosystem of customers, end users, suppliers, partners, internal organizations and back office systems.

case study

BH Telecom & ZIRA Case Study

Enabling seamless customer experience across all channels with ZIRA Omni-channel Solution at BH Telecom

BH Telecom wanted to easily introduce new service offerings to its customers and support sales and order handling with a simplified and consolidated process. In search of a solution and a partner capable of implementing a consolidated omni-channel solution, BH Telecom chose ZIRA to enhance customer experience.

case study

Turk Telekom & ZIRA Case Study

ZIRA has announced successful go-live of ZIRA N2B Fraud Management for Türk Telekom

Turk Telekom and ZIRA have successfully launched ZIRA N2B Fraud Management. A 7 month execution included soft-launch, targets achieved, and recognition of quality commitment in terms of technical superiority and highly scalable solution platform. The agility of execution ensured a continued relationship between Turk Telekom and ZIRA.

White Paper

Plug and Play Product Catalog Publishing Accelerates Launching New Services

Over the years with the constant technological changes to support their growing subscriber base, CSPs have put in place multiple product catalog systems, often from different vendors, to manage their products and service offerings. CSPs have an urgent need for intercatalog data consistency, product data harmonization and automatic propagation to stay competitive.

To enable overall seamless omnichannel experience, CSPs need a catalog publishing solution that streamlines the maintenance of product data and provides consistent product performance data over multiple systems while leveraging what they already have in place.

Contact
Fra Anđela Zvizdovića 1
UNITIC Business Tower A/5
Sarajevo, Bosnia & Herzegovina

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