Case Studies
ZIRA case studies
The telecom industry is one of the most competitive industries in the world. Download our case studies to learn more about how ZIRA’s clients get ready for success in this competitive market.
Njuškalo & ZIRA Case Study
Digital Transformation of Consumer Marketplace with ZIRA BSS Suite
Njuškalo wanted to streamline its systems to manage the complexity of dealing with hundreds of partners and business models. Read this case study to understand how ZIRA worked with this huge consumer marketplace and transformed its business by implementing a modernized BSS backend platform, including a pre-integrated lead-to-cash suite that managed customer and partner relationships from start to finish.
Saudi Telecom Company (STC) & ZIRA Case Study
ZIRA drives stc WBU BSS Transformation
Case Study promoted and co-branded together with GSMA, it outlines ZIRA’s achievements in driving digital Order-to-Cash with focus on end-to-end B2B CRM, Order and Partner Management, Product Catalogue and Revenue Management. All-in-one system to support partner-specific configure-price-quote processes, enabling easy introduction of B2B2X capabilities supported by revenue sharing and automation of the monetization process in accordance with latest TM Forum standards
VIVA Bahrain & ZIRA Case Study
E2E Wholesale Business Automation with 360° Operations Insight
VIVA Bahrain has selected ZIRA WBRM Trading and Routing solution to accelerate its wholesale business transformation and generate new revenue from the global digital ecosystem. After an intense vendor evaluation process, VIVA Bahrain chose ZIRA because of ZIRA’s depth of industry expertise and ability to provide a real-time wholesale management solution with end-to-end coverage of all wholesale business areas, including trading, routing, billing and settlement.
BH Telecom & ZIRA Case Study
Enabling seamless customer experience across all channels with ZIRA Omni-channel Solution at BH Telecom
BH Telecom wanted to easily introduce new service offerings to its customers and support sales and order handling with a simplified and consolidated process. In search of a solution and a partner capable of implementing a consolidated omni-channel solution, BH Telecom chose ZIRA to enhance customer experience.
Turk Telekom & ZIRA Case Study
ZIRA has announced successful go-live of ZIRA N2B Fraud Management for Türk Telekom
Turk Telekom and ZIRA have successfully launched ZIRA N2B Fraud Management. A 7 month execution included soft-launch, targets achieved, and recognition of quality commitment in terms of technical superiority and highly scalable solution platform. The agility of execution ensured a continued relationship between Turk Telekom and ZIRA.
Saudi Telecom Company (STC) & ZIRA Case Study
A Unified Framework for Connecting Digital Ecosystems to Support Revenue Beyond Traditional Wholesale
Saudi Telecom Company looked to respond to market challenges such as supporting faster entry of non-telecom partners and expanding business models. They chose ZIRA and their innovative software solution to converge all their wholesale services (voice, data, roaming) and unify their ecosystem of customers, end users, suppliers, partners, internal organizations and back office systems.
Plug and Play Product Catalog Publishing Accelerates Launching New Services
Over the years with the constant technological changes to support their growing subscriber base, CSPs have put in place multiple product catalog systems, often from different vendors, to manage their products and service offerings. CSPs have an urgent need for intercatalog data consistency, product data harmonization and automatic propagation to stay competitive.
To enable overall seamless omnichannel experience, CSPs need a catalog publishing solution that streamlines the maintenance of product data and provides consistent product performance data over multiple systems while leveraging what they already have in place.