Revenue Management Line of Business is modular next generation platform that incorporates Wholesale & Retail domains and covers Interconnect Billing, Settlement, Roaming and Retail Billing.
Customer Partner Management
ZIRA Customer Partner Management is the single resource for all of the sales, marketing, and support tools that you need, enabling consistent and personalized customer experiences across all touchpoints. Enabling full control over every element of the partner and customer.
ZIRA Product Management offers the freedom to construct and manage timely, complex and bundled product offerings to quickly respond to new market challenges as service convergence, all-IP-transformation and be more creative and agile in rolling out new product offerings.
ZIRA Order Management & CPQ accelerated and cost effective delivery of new products and services. Breaks existing market limitations providing flexible and efficient concept of unified ordering and sales process.
Products in Focus
Our focus is sharply set on creating highly personalized solutions. Here are the four crown areas that we have the greatest interest in:
Our evolving connected world presents many great opportunities for consumers, enterprises and organizations. For communication service providers, the evolution to digital service provider presents many possibilities beyond just providing the thread – the access to the network – that connects the devices, services and beyond.
Acceleration in the rate of technological change and advancement, together with customers becoming more demanding of complex and bundled services, has led CSPs to creating attractive packages of product offerings and changing how offers are presented to end users.
Today communication service providers (CSPs) are well aware of the increase in demand from their customers for digital services and array of complex products that, unlike ever before, have shorter lifetimes and multiple channel dependencies.
With customers looking for more variety of digital services and content in our connected world on one side, CSPs must rollout new products and services quickly to stay competitive through customers’ preferred channels.
In the evolving wholesale market where new content services and the Internet of Things (IoT) provide the opportunity to grow beyond traditional business models, carriers must adapt to new market trends and develop winning wholesale strategies to capture these new revenue opportunities.
Operators are aiming to establish more adjustable process so they can boost revenue by being competitive in this constantly changing market. In the wholesale telecom business international traffic is one of the major sources of revenue that requires precision, automated provision and full visibility of buy and sell process.
In today’s wholesale telecom business, changes are constant and put great pressure on operators to answer new challenges as quickly as possible to remain competitive.
ZIRA Convergent Billing & Revenue Management (BRM) is an end-to-end, fully scalable and modular solution addressing entirely Communication Service Providers (CSP) needs for high-performance Billing solution that can successfully respond to new market challenges.
Increasing number of risky or slow payers wholesale carriers, products diversification and high potential of slowly collected or unbilled traffic, create necessity for more complex and time consuming definition of acceptable risk exposure strategies.
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Zero Human Errors
Future Ready Solution
Framework for Smart BSS Solutions
A single platform across industry verticals, technologies and lines of business that focuses on optimizing integration, deployment and management costs
Operators need to achieve the highest levels of adaptability, speed and efficiency to address the challenges of digital transformation. Current systems are inefficient and they lack the flexibility to support digital ecosystems, personalized customer experiences and rapid service introduction.
ZIRA’s Unified BSS Framework is a next-generation Business Support System (BSS) platform enabler based on open architecture, which successfully meets Communication Services Providers’ (CSP) needs while having fully controlled TCO when deploying ZIRA solutions.
ZIRA Unified BSS Framework is a state-of-art platform, based on the architectural principles of openness and modularity, with future-ready framework that enables multiple solution packaging options, of ZIRA solutions in order to meet and exceed our customers’ expectations protecting our customer’s investments without any overheads and hidden costs.
ZIRA Unified BSS is a complete framework, with no 3rd party vendor dependency, insensitive to any technology and capable to cover all digital services within telecommunication industry covering all business-to-consumer and business-to-business-to-consumer models and streams.
Thanks to ZIRA Unified BSS we are able to secure ZIRA solution scalability and modularity, and to fully support the expansion of our clients while securing an agile and cost-effective delivery of ZIRA solutions. This approach guarantees an effective solution delivery meeting specific CSP’s demands based on technology and business requirements, while building a trustworthy relationship with ZIRA.
What Our Clients Say
ZIRA has provided Türk Telekom with an easy manageable, flexible and modular solution that has minimized the financial impact of fraud through advanced fraud detections and proactive prevention methodologies. ZIRA N2B Fraud Management is a powerful yet cost-effective solution that maximizes profits and improves customer satisfaction. ZIRA has confirmed itself as a trustful partner of choice with high commitment to quality output, deploying an end-to-end Fraud Management solution that meets both short and long-term goals of Türk Telekom.
ZIRA has provided Saudi Telecom Company (STC) with an innovative and reliably flexible ZIRA WBRM Interconnect Billing & Settlement software solution that best fits our needs. By converging and fully automating entire STC Settlement process, we have increased our operational efficiency, reduced human dependency and streamlined concurrently handled settlements to shorten settlement cycle completion and time to collection.
ZIRA has also confirmed itself as trustful vendor and business partner showing deep sensibility to our needs with full commitment to our objectives and we intend to continue that way with our full confidence.
At STC’s 6th bi-annual Vendor Day, CEO of STC Dr. Khalid Bin Hussein Al-Bayari presented Zira with prestigious Vendor Award for Certification of Innovation in IT Category as the recognition of strong partnership based on excellence and innovation.