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About

WHO WE AREGlobally recongized vendor of Business Support Systems

Over past 25 years ZIRA has been a leading vendor of innovative BSS solutions for customer, revenue and risk management committed to maximizing customer value, by continuously evolving its business portfolio. Working with 50+ telecommunication operators across 30+ countries,

ZIRA implements integrated and flexible modular solutions covering full order to cash process for retail and wholesale domains, to protect legacy investments, reducing the risk and cost of implementation while meet customers’ unique needs.

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Years of proven product excellence
As a pioneering company ZIRA has been shaping the industry with its award-winning solutions and deep know-how, providing distinctive leadership within the entire Business Support System framework, protecting our customer’s best interests.
leading bss vendor

Our solutions for your bussines excellence

ZIRA’s innovative approach provides its customers with agility to meet market demands, improves customer insight and business operations increasing efficiencies of business processes and systems.

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Milion Transaction per Day
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Milion End Users

ZIRA’s tailored solution packaging & configurability, supported by proven ability to successfully integrate within any landscape and to positively respond to specific Customer requirements, is ensuring the „best-fit“ deployment to specific Customer Profile, Strategy and Roadmap without any overheads. Customer trust, a commitment to exceptionally short delivery time and an innovative approach to delivery of software solutions are what ZIRA is well known for.

Today ZIRA is a European based vendor with offices across Europe, Middle East & Africa and Americas that with the same passion and commitment is supporting multiple different customer profiles, with subscriber base ranging from 150.000 up to 80 million, and processing over 2.5 billion transactions per day.

Customer trust, a commitment to exceptionally short delivery time and an innovative approach to delivery of software solutions are what ZIRA is well known for.

Continuous Quality

At ZIRA Quality Management is a management approach of an organization, centered on quality, based on the participation of all its members and aiming at long-term success through customer satisfaction, and benefits to all members of the organization and to society.

ZIRA is committed to the goal of achieving the highest standards of quality.

Quality forms the basis of our value proposition, our brand image and is the cornerstone upon which ZIRA builds lasting relationships where we are essential to our clients’ success.

The client’s perception of ZIRA and its offerings, products and services is the lens through which quality will be evaluated in the marketplace.

Our goal is to deliver value to our clients each time they interact with ZIRA directly or through our business partners in all the geographic markets we serve.
  • Our clients will be satisfied with quality and time of delivery of our products and services.
  • Our products and services have a continuous increase of quality and use value for clients.
  • Our employees have the possibility to develop their careers, skills and abilities which are competent on the world market.
Contact
Fra Anđela Zvizdovića 1
UNITIC Business Tower A/5
Sarajevo, Bosnia & Herzegovina

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