Margin Protection & Fraud Prevention with Real Time Traffic Controls – Part 1
By Harun Hasić, Product Manager, ZIRA
In this day and age, most operators rely heavily on integration of Business Management Decision making systems and Operator Networks. With persistent evolution of the next generation Networks, new possibilities and faster decision-making chances are constantly within reach. But what is the missing link?
Tales of old and dreams of new
One common trading Business suit runs with Rate Sheet Exchange module, capable of issuing “Sell Price” sheets and loading “Buy Price” sheets into the system. Additionally, the system includes handling of buy and sell prices in the Rating, where they are used for processing of CDR’s received from Mediation, later used in the Billing for Invoice Handling.
As the parts of Price Management, Rating and Billing are integral to any Business solution, they get constantly upgraded improving speed and precision. However, one part of this common “Business to Network” structure remains a “black sheep” of the upgraded Business solution family – the management of Network from the Business level itself. Features from next generation networks remain underutilized, so we can freely say that most business solution todays struggle to become “smart solutions”.
Operators, not lucky enough to have automatic provisioning, still rely on Network Teams for manual implementation of complex numbering plans and reroute scripts. Such orders can take hours or even days to complete manually, causing discrepancies and even disputes on the Billing side. What is more, with just these orders, the network control appears limited from the Business perspective. On the other side, network fraud prevention and traffic control still rely on decisions and setups made by Network Teams, leaving Business Teams out of the decision making.
Now, what if I told you that the revolution has already started. What if I told you that in a vast telco ocean there is a team of people that gathered around the idea of “how to benefit from the next generation network features on Business side“.
In my series of blogs, we’ll take a peek at the shape of things to come. We’ll explore the benefits of the next generation network features for margin protection, credit control, black and whitelisting and fraud control. So, ready to go? If yes, then let us dive in.
With ZIRA’s 25 years of experience in innovating BSS solutions for telco operators, we work closely with customers to implement cost-effective software solutions for customer management and omnichannel. We help customers connect systems, data and people to so they can be agile, automate processes and gain insights to make decisions, reduce costs and improve efficiencies with measurable bottom line results. By providing a software-based modular architecture we integrate with legacy systems to reduce complexities, cost and time with implementations.